The engine of an Opel Astra in Hamburg, Germany suddenly failed to start and after multiple futile attempts, its owner decided to contact Awhelp24 via Whatsapp on +49 9771 90 64 5 64. Less than half an hour after he transmitted his coordinates alongside a picture of the situation, the tow truck arrived to take the car to the workshop.
Since the man was originally from Lithuania and hadn´t yet learned to speak English or German, he had difficulties in communicating with the local mechanics about the price and the specifics of the engine repair, so Awhelp24s team provided support, until both parties came to an agreement. Finally, the Opel Astra`s engine was diagnosed and the defect turbine was replaced.
If you find yourself in a similar situation and are in need of a towing service in Hamburg, give us a call! Don´t worry about any language barriers either, since Awhelp24s team consists of people fluent in German, Polish, English, Romanian, Bulgarian, Russian, Ukrainian and Lithuanian.
We´re there for you 24/7 on +49 9771 90 64 5 64 & 49 1515 0300916