They say: "Most problems are created by yourself."... A case of our customer from Magdeburg is a good example of this phrase. During a transposition maneuver on a country road near Magdeburg, his Mercedes-Benz Actros with Wecon double trailer got stuck in unpaved roadside. The situation got worse by the fact that the driver tried to free the truck himself, and by doing so positioned his truck so that trees were preventing any forward movement and deep trays were formed in the ground under the wheels.
The driver desperately turned to the international AWHelp24 service for help. After the exact position of the stuck truck was determined and photo and video material was checked in advance - in order to be able to bring the necessary equipment - a rescue team drove out to help the truck driver.
Only due to the many years of experience of the technicians and modern towing service equipment the Mercedes was able to be brought back onto the paved road.
The towing specialists from AWHelp24 want to remind the truck drivers that if they get themself into a difficult situation, e.g. if they get stuck on unpaved roadside or driving surface or if they drive into a ditch, they should not try to free their truck themselves! This can worsen the overall situation and lead to injuries and/or damage. The safest and most effective solution is to call the international breakdown service AWHelp24. The experienced staff, who have all necessary technical aids, will help you quickly and do their job to your fullest convenience.
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